# Hatchbox Classic Support ## Answers to common questions on Hatchbox! There's a lot of things to learn about hosting Rails apps. Take a look around to learn how Hatchbox works and find answer to common questions people have. If you need help with anything specific, you can [open a ticket](https://www.aircheck.io/c/e12386aa80f35368/conversations/new) and we'll be happy to help. Be sure to include which cluster or app you're having trouble with. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://hatchbox.gitbook.io/hatchbox/master.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.